Social media

Articles about social media

Nibbler robot holding a Facebook sign

You might have noticed some changes to Nibbler in the past week. We’ve added two new Facebook tests to analyse how you’re marketing your website using Facebook.

Liking and sharing URLs on Facebook

The new Facebook sharing test measures how popular your site’s content is on Facebook. It will check how many times your pages have been liked or shared on Facebook. This will count the amount of times someone has used a sharing feature like addThis to share the page, as well as the amount of times someone has posted a link to the page on their wall, or a friend’s wall.

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Facebook pages logo

Facebook recently changed the way that fan pages work. If you’re not already using a Facebook page for your company, you might want to read our earlier article first: Using a Facebook fan page to promote your business.

Facebook say that the changes will ‘help you manage communication, express yourself, and increase engagement’ but if you’re an administrator for a Facebook page, what exactly does that mean?

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Facebook logo

The social networking site Facebook is used by 500 million people worldwide to share personal information with their friends. There’s a lot of potential for your business to build a loyal customer base on Facebook, which you can do by creating a Facebook fan page.

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Nibbler now tests what people are saying about your website, and whether they’re happy or sad about it.

If you’re President Obama, say, these figures look pretty good:

barack obama tweet analysis

If you’re the Prime Minister of England, not so much:

10 downing street tweet analysis

This is called sentiment analysis. Essentially what we’re doing is scanning the text of recent tweets referencing a website for positive or negative phrases, like “I love this” or “this sucks”. In reality the rules are a lot more complicated, with some expressions being strongly opinionated, and others being contradictory. We also have to account for the millions of ways you can link to a site, including services like bit.ly.

We’ve just rolled this feature and a few others out for you to play with, including:

  • Much better testing of Feeds. We now support more formats (like Atom), analyse the frequency of your posts and score more intelligently.
  • Visual explanation of popularity changes. See how popular a site is and how its popularity is changing.
  • Badges containing your score, for you to put on your website (scroll to the bottom of a report). These are updated automatically as your score changes.

Social media testing, including sentiment analysis will be featuring in the forthcoming SiteRay 4.

Try this out on your own website – as always we’d love to hear your feedback.

Originally written by Oliver Emberton for the Nibbler blog

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